Frequently Asked Questions (FAQ) for Partners and Agencies
At a Glance:
This FAQ section is designed to help partners and agencies quickly find answers to common questions related to Apptrove features, tracking, integrations, and reporting.
It acts as a self-serve resource, allowing you to resolve queries faster, while providing clear guidance on how to use Apptrove effectively. As with any knowledge base, the goal is to make information easily accessible.
Q1. How can a partner or an agency sign up on Apptrove if they are not listed?
Partners or agencies that are not listed with Apptrove can sign up easily using the following link:
Once signed up, they will have access to the platform without any charges.
Q2. Do agencies or partners have to pay anything to Apptrove to access the platform?
No, Apptrove provides free access to the platform for all partners and agencies. They simply need to complete the sign-up process to start using the platform.
Q3. Is there any influencer sign-up?
Yes, you can simply click on the link below and follow the steps in the article to create a dedicated account as an influencer.
Q4. How Postback Priority Works
When an event occurs, Apptrove determines which postback to trigger using the following priority logic:
Regional iOS Postback: If the user is on an iOS device and there’s a region-specific iOS postback configured, it takes top priority.
Regional General Postback: If there is no iOS-specific postback, Apptrove looks for a general postback set up for the region.
Global iOS Postback: If neither regional option exists, the platform checks for a global postback specific to iOS.
Global General Postback: As a final fallback, Apptrove will trigger the global postback with no OS or region specificity.
Q5. How to integrate with advertisers, agencies, and partners?
When the Agency or Partner account is approved and activated, it will be visible in the respective directory.
You can share your alpha-numeric account ID (visible in the company section of your profile) with the advertiser or agency with whom you wish to integrate for an Application. They will be able to find you in the respective directory and integrate with your account to provide you with the attribution links and other required access. Please find attached the screenshot for reference.
Where can you find the ID of your Agency/partner account:
Advertiser-Partner direct integration:
Advertiser-Agency integration:
Agency-Partner integration:
Note:
Please be informed that the search bar that is present outside the "Get Filtered Data" is only for the company name and the keywords of the company name. Please don't use it to search for an agency or partner by ID, as it will not appear in the results. Please find attached screenshot for your reference.
Broaden your knowledge:
We are delighted to have assembled a world-class team of experienced professionals who are ready to take care of your queries and answer any questions you may have.
Feel free to reach out to us at any time by emailing us at support@apptrove.com or by using the in-platform chat feature. We'd love to hear from you!
