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WebEngage Integration
Updated over 2 months ago

At a Glance: WebEngage is a customer data platform and can be used as a retention marketing tool. This article enlists all the steps are needed to have an active integration between WebEngage and AppTrove

Steps to Follow

  • Go to Partners Integration -> Directory -> Search for "WebEngage"

  • Toggle on the "Active" button

  • To complete the integration user needs to fill in the API key and region they have added as part of the WebEngage account
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  • To view the API key, go to the webengage platform and click on the data platform -> Integrations -> Rest API

  • On clicking the "View" button of the rest API, you will see an alphanumeric key. Copy and paste that key as part of the API key field on AppTrove

  • The region would be the one that you have set while onboarding with WebEngage. For data centre in US select 'c', for India select 'c.in' or 'c.ksa' for Saudi Arabia.
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  • Default Postback - Apptrove will send automatic postback to Webengage following user installation. All you need to do is enable this option for the same
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  • Once all the above-mentioned steps are done please click on the "Save" button and you will be successfully integrated with Webengage.

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